Does BGD Casino sell my information to third parties?

No, BGD Casino never sells your personal data. Information is only shared with third parties to facilitate services such as payment processing or KYC verification, and always under strict confidentiality agreements.

Will my data be deleted if I close my account?

After account closure, most data is deleted within 5 years. However, transaction records may be retained for up to 7 years due to legal obligations. Contact support for more details.

Does BGD Casino store my payment card details?

No. BGD Casino does not store your full card number or password. All payment information is processed directly through an encrypted payment gateway and is never stored on our servers.

Can I opt out of marketing messages?

Yes, you can stop marketing messages at any time. Simply contact support or use the unsubscribe link in any email. Please note that important account-related messages such as transaction confirmations and security alerts will continue to be sent.

Is my data shared outside of Bangladesh?

In some cases, data may be processed internationally via cloud hosting or international payment processors. In all such cases, strict data protection agreements are in place to ensure your information remains secure.

bgd casino | Privacy Policy and How We Protect Your Data

1Introduction

BGD CasinoWelcome to . Thank you for reading our Privacy Policy. This document explains how BGD Casino How personal information is collected from platform users, the purposes for which it is used, and how it is kept secure.

We believe privacy is a fundamental right. Every BGD Casino service is built to keep your personal information protected to the highest standard. Our Privacy Policy is transparent, easy to understand, and aligned with international data protection standards.

By using the BGD Casino platform or creating an account, you are considered to have accepted this Privacy Policy. Please read the full document carefully.

In brief: BGD Casino keeps your data secure, never sells it, and uses it solely to improve our services.

2What Information We Collect

BGD Casino Two types of data are collected — information you provide directly and information collected automatically.

Information You Provide Directly:

Data type	When It's Collected	Why It's Needed
Full Name	During Registration	Identity Verification (KYC)
Mobile number	Registration & Transactions	OTP & Communications
Date of Birth	During Registration	Age verification (18+)
Email Address	Registration (optional)	Notifications & Support
Copy of ID document	During KYC Verification	Regulatory compliance
Payment Information	Deposit/Withdrawal	To process transactions

Automatically collected:

IP address & device type
Browser Version & Operating System
Which pages on the platform were viewed and for how long
Login times & gaming session duration
Betting history & transaction records
Cookies & Session Data (details below)

Please note: BGD Casino never stores your password or full payment card number. Payment details are processed directly through an encrypted gateway.

3How your data is used

BGD Casino Your data is used only for specific, legitimate purposes. We never use your information for any additional purpose without your permission.

The main purposes for which we use your data:

Account management: To support registration, login, password recovery, and overall account security.
Service Delivery: To process gameplay, place bets, and handle deposits and withdrawals.
Identity Verification: To complete KYC verification for fraud prevention and regulatory compliance.
Customer Support: To address your questions, complaints, and resolve any issues.
Promotional Communications: With your consent, to keep you informed about new offers and bonuses.
Security Assurance: To detect and prevent suspicious activity.
Service Improvement: To analyze user experience and improve the platform.
Legal obligations: To comply with applicable laws and regulatory obligations.

Promotional Emails: You can opt out of our marketing communications at any time. Simply contact support or use the unsubscribe link at the bottom of any email.

4Who your data is shared with

BGD Casino Your personal data is never sold. However, limited information may be shared with trusted third parties solely for the purpose of delivering our services.

Who We Share It With and Why:

Payment Processors (bKash, Nagad, Rocket): Information required to process transactions. These parties operate under their own privacy policies.
KYC verification services: For identity and age verification. Only the necessary information is shared.
Game providers: Only the minimum data required to run games. Game providers do not have access to a user's full profile.
Technology Infrastructure Services: Server hosting and cloud services — governed by strict confidentiality agreements.
Law Enforcement: Only when required by a court order or legal obligation.

Important: No partner or third party is permitted to use your data for their own marketing purposes. This is explicitly prohibited in all agreements.

5Cookies Policy

BGD Casino Cookies are used to enhance your experience on the platform. They are small text files stored in your browser.

Cookies we use:

Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
Functional cookies: To remember your preferences such as language and theme settings.
Analytics Cookies: To understand which features are used most — completely anonymously.
Security Cookies: To detect fraud and unauthorized access.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Third-party tracking: BGD Casino does not use tracking cookies from external ad networks. Your browsing data is never shared with advertisers.

6How Long We Retain Your Data

BGD Casino Your data is not retained beyond what is necessary. After a set period, information is securely deleted or anonymized.

Data type	Retention period
Account & Profile Information	For the duration of active account + 5 years after closure
Transaction Records	7 years (legal obligation)
KYC Documents	5 years after account closure
Gaming History	3 years
Support Chat Logs	2 Years
Cookies & Session Data	At end of session or after a maximum of 30 days

If any information needs to be retained longer for legal or regulatory reasons, you will be notified.

7Your rights

BGD CasinoYou have full control over your personal information on. We guarantee the following rights:

Right to Access: You can request a copy of your stored data at any time.
Right to Rectification: You can request corrections to any inaccurate or outdated information.
Right to Erasure: You may request the deletion of your data under certain conditions.
Right to Restrict Processing: In certain cases, you can request that your data usage be restricted.
Right to opt out: You can opt out of marketing communications at any time.
Data portability: You can receive your data in a standard, portable format.

To exercise these rights Help Center Contact us or support@bgdcasino.comto email us. We will respond within 30 business days.

Identity Verification: When you submit a data protection request, we will verify your identity before proceeding. This is necessary to prevent unauthorized access.

8Child Protection

BGD Casino's services are intended for users aged 18 and above only. We do not knowingly collect data from minors.

If we become aware that a minor has created an account:

The account will be closed immediately.
All collected data will be permanently deleted.
No balances or winnings will be refunded.

If you become aware that a minor is using BGD Casino, please notify us immediately. We have a zero-tolerance policy when it comes to child safety.

9Security Measures

BGD Casino Industry-standard technology is used to protect your data. Our security layers include:

SSL/TLS encryption: All data transmissions are protected with 256-bit encryption.
Firewall Protection: Advanced firewall systems block unauthorized access.
Two-factor authentication (2FA): An additional layer of security when accessing your account.
Regular Security Audits: Our systems are regularly audited by third-party security experts.
Data Backup: All data is stored in encrypted backups.
Access controls: Only authorized personnel can access data on a need-to-know basis.

In the event of a data breach, we will notify affected users within 72 hours and resolve the issue promptly.

10Policy updates

BGD Casino reserves the right to update this Privacy Policy as needed. If significant changes are made, we will:

A clear notice will be posted on the platform.
The date of any changes will be updated on this page.
For significant changes, a message will be sent to your registered mobile number.

Continued use of the platform after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly to stay informed.

Last Updated: January 2026. Next scheduled review: July 2026.

11Contact us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

Email: support@bgdcasino.com
Live Chat: Available on the platform 24/7
Help Center: bgdcasino.com/help-center

We will do our best to resolve any privacy-related requests within 30 business days.

Our privacy team is available seven days a week from 9 AM to 10 PM. For urgent matters, please reach us via live chat.

BGD Casino — Privacy Policy

Our Core Privacy Principles

Encrypted protection

Your Data Is Never Sold

Minimal data collection

Your Control

Compliant with international standards

Transparent Communication

Table of Contents